Welcome to firedhoop.shop (hereinafter referred to as “this Website,” “we,” or “the Company”). We value your privacy and are committed to protecting the personal information you provide while using this Website. This Privacy Policy is designed to explain how we collect, use, store, and protect your information.
Additionally, due to changes in market conditions, continuously rising operating costs, and sustained operating losses, we have decided to conduct a clearance sale of our existing inventory at a loss. During this clearance period, this Website will continue to properly manage and protect customer information in accordance with the provisions of this Privacy Policy, and will continue to fulfill its relevant service obligations.
I. Information Collection
When you visit or use firedhoop.shop, we may collect the following information:
- Information You Voluntarily Provide
Including, but not limited to:
Name
Shipping Address
Billing Address
Contact Phone Number
Email Address
Payment Information (securely processed by third-party payment platforms) - Automatically Collected Information
When you browse the Website, we may automatically collect:
IP Address
Browser Type
Device Information
Time of Visit
Browsing History
Cookies and Related Technical Data
II. Purposes of Information Use
We collect your information primarily to:
Process and fulfill your orders;
Provide customer service and after-sales support;
Send order confirmations and shipping notifications;
Prevent fraud and ensure transaction security;
Optimize Website functionality and user experience;
Comply with applicable laws and regulations.
III. Information Sharing and Disclosure
We will not sell, rent, or trade your personal information.
We may share necessary information with third parties under the following circumstances:
- Service Providers
Including:
Payment processing institutions;
Logistics and delivery companies;
Website technical service providers;
Customer service support agencies.
The aforementioned third parties are permitted to use your information only to the extent necessary to perform the relevant services. - Legal Requirements
We may disclose relevant information in accordance with the law if required by applicable laws, regulations, court orders, or government authorities.
IV. Cookies Technology
This Website may use Cookies and similar technologies to:
Remember the contents of your shopping cart;
Maintain your account login status;
Analyze Website traffic and usage patterns;
Improve the user experience.
You may disable Cookies through your browser settings; however, doing so may affect the functionality of certain parts of the Website. V. Data Security
We implement reasonable technical and administrative measures to protect your personal information, including:
SSL data encryption during transmission;
Restricted employee access privileges;
Secure server storage;
Regular security audits and maintenance.
Although we strive to safeguard the security of your information, data transmission over the Internet cannot be guaranteed to be absolutely secure.
VI. Data Retention Period
Your personal information will be retained for the duration necessary to complete order processing, provide after-sales services, and comply with applicable laws and regulations.
Given that firedhoop.shop is currently conducting an inventory clearance and gradually scaling down its business operations, we will continue to retain necessary data in accordance with applicable laws and regulations, and will securely delete or anonymize such information once it is no longer required.
VII. Your Rights
Subject to applicable laws, you may be entitled to the following rights:
Access your personal information;
Correct inaccurate information;
Delete your personal information;
Restrict or object to certain data processing activities;
Obtain a copy of your personal data;
Withdraw your consent.
To exercise any of the above rights, please contact us through our customer service channels.
VIII. Third-Party Links
This website may contain links to third-party websites. We are not responsible for the privacy practices of third-party websites and recommend that you review their respective privacy policies.
IX. Children’s Privacy
This website is not intended for use by children under the age of 13. We do not knowingly collect personal information from minors. If we discover that such information has been submitted, we will delete it promptly.
Thank you for your support and trust in firedhoop.shop. Even during this inventory clearance period, we remain committed to strictly safeguarding the security of your personal information and providing you with necessary customer support.